Victor Midgley’s career began more than 30 years ago as a sales representative for a telecommunications company. Victor had just enrolled as a student at the University of Utah pursuing a Business Management degree. Within 3 years working as a sales representative, Victor landed a position as a Manager with a 300 seat call center, which he directly managed 150 of those employees. Victor’s next opportunity came 3 years later as Director of Operations with a 500 seat call center. The next 5 years of Victor’s career, he served as an Inside Sales Manager for a fortune 500 company and next was offered a Vice President position with a 100 seat call center that he grew by over 300% during his tenure and landing several multi-million dollar projects.
In 2000, Victor became an Entrepreneur and branched out on his own, along with a couple partners, and built a small BPO call center company. Along with his call center, business Victor provided front-line agent staffing for companies that operated a call center. At his highest point, Victor employed 150 people and generated over $4 million in revenue. In 2003 Victor was approached by a national staffing firm interested in buying his business. Victor moved on from that opportunity to serve as an independent call center consultant. His first account, was a one year commitment to serve as the President of a 300 seat call center that had top fortune 500 companies as clients. After a year-and-a-half in that capacity, Victor landed a contract with a leading call center company based out of Canada, as their Vice President of Business Development. Following this one-year opportunity, Victor was approached by a company to partner in building a 100+ seat call center. This venture proved to be successful and prosperous. In 2009 Victor sold his interest in that call center and founded M9 Group in 2010.
In 2010, M9 Group (M9G) was established. M9 Group would take Victor in a much different direction than his previous ventures. Victor Midgley’s call center management and consulting practice, exposed his true passion and abilities to develop the skills in people to produce amazing and quantum results. Rather than consult call center operations, Victor made a much bigger impact on an operation through his development programs. Victor authored 3 essential lessons or courses that teaches the conversation, leadership and personal development in people. Along with these courses, Victor has published three personal development books. Victor Midgley is a highly pursued speaker, instructor and consultant to many companies and business executives across the country and beyond.
Airlines - Apparel - Athletic Equipment - Athletic Gear - Auto Parts - Automotive - Banking - Beverage - BPO Call Centers - Corporate Coaching & Training - Collections - Credit - Data Collections - Dental - Dietary - Education - Electronics - Equipment Rental - Exercise Equipment - Financial Banking - Financial Investments - Financial Planning - Food & Beverage - Fulfillment - Health Care - Health Insurance - Home Appliances - Home Décor - Hospitality - HVAC - MLM - Mortgage - Pharmaceutical - Plumbing - Power Sports - Printing - Real Estate - Recreation - Reservations Centers - Telecommunications - Transportation - Travel -
1800 Dentist - AAA - AT&T - Bank of America - Bed, Bath and Beyond - Bell+Howell - Blendtec - Brigham Young University - Century Link - Chase Bank - Cisco - Colgate - Convergy’s - Dell - Delta Airlines - Dental Support Plus - Direct TV - Extra Space Storage - FedEx - Fidelity Investments - Focus Services - Health Care Benefits - Human Voice - Hyundai - inContact - JetBlue - Kinko’s - Lexington Law - Marriott Reservations - Mc Donald’s - Nestle - Nike - O’Currance - Ocean Spray - PBS - Pergo - Porsche - Republican National Party - Rockefeller Group - Sprint - TD Waterhouse - Teleperformance - Toyota - United Airlines - United Van Lines - Zions Bank -
recognized that his “claim-to-fame” was in his teaching and coaching conversation development skills. As a leader of operations, productivity would sky-rocket under Victor’s direction. His secret sauce, so-to-speak, was his deep insight into the psychology of human interaction. Victor’s passion and affect on bringing out the best in people became the inspiration for M9 Group (M9G). M9G, would focus on teaching, instructing, coaching, and mentoring. Although M9G was founded by Victor Midgley, he has brought on partners to help fulfill the offerings. Victor Midgley Development (VMD) and Perfect People (PP) are subsidiaries of M9 Group. M9 Group is the business entity for VMD and PP. M9G manages the clients, accounting, marketing, employees, events, and other operational functions. VMD owns the copyrights to the content, materials, and programs. Perfect People, is the brand. The Perfect People program consists of 3 primary courses; people interaction development, leadership development and personal development. Victor has spoken in front of thousands of people and taught his lessons to thousands more. Perfect People is gain traction as the most inspiring, life-changing programs available today.
Victor Midgley Training is a Training and Coaching firm with an impressive track record for improving business productivity and personal progress since 1999. The company was founded by Victor Midgley who holds a Masters Degree in Business Management and a Bachelors Degree in Consumer Science. Victor Midgley Branched out on his own after 15 years of serving in the Call Center space mostly in Executive Management positions with high profile companies. Over his career, Midgley has taught thousands of people the art of compelling conversation. His company, Victor Midgley Training, rivals the most well known corporate training firms in the world. Victor Midgley Training, delivers a high level education at a very fare rate that is guaranteed to produce positive results. Your ROI is immediate and the benefits continue long after training is completed.
We are in the business of converting conversations into loyal customers. When it comes to compelling conversation, it’s not the industry that matters, it’s the technique and the experience the other person has conversing with your company representative that matters. People are motivated when the message is conveyed in a manner that is understandable. We are the foremost specialists in teaching compelling conversation skills known anywhere in the world. Our company is headquartered in Salt Lake City, Utah and are proud to have served companies across the globe.