WORKING WITH VMI

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ACTIVATING YOUR POWERS NOW!

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HOW I FIND MOTIVATION

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GETTING UNSTUCK

Back to Articles Listen to Audio Watch Video Lessons Directory Study Tools I cannot think of a more common state of emotion among people than the sense of being in a place of confinement, restriction – stuck. What I mean by “stuck”, as you all can probably relate, is a Read more…

MAKING LIFE EASY

Back to Articles Listen to Audio Watch Video Lessons Directory Study Tools Sounds impossible if not wrong to say it out loud, doesn’t it? As a human race, it seems to have found its way into our heads and actions that if we want to achieve anything it is supposed Read more…

QUESTIONS ARE KING

The French philosopher, Voltaire, stated – “Judge a man by his questions rather than his answers.” The art of compelling conversation is centered on one’s ability to understand, control and present proper questions. Although there are numerous publications on the subject of “asking questions” and there are many question techniques Read more…

THE MUSIC OF CONVERSATION

Over the many years of my teaching compelling conversation skills, I have come to appreciate that an effective conversation is much like an inspiring song. We all have favorite songs that we enjoy listening to. if you have heard a cover to that song performed by a “less than” talented Read more…

THE LAW OF CONNECTION

I often get asked by people when they learn how long I have worked in the Call Center space, what is it about Call Centers that could possibly keep me engaged in that tough world of never ending stress? For me, the answer is easy. There isn’t another profession that Read more…